After years of allowing dogs to enter their establishment, Ann Arbor Borders bookstore no longer allow dogs. They have decided to enforce the company-wide policy that prohibits the entry of pets.

“We prioritize the safety and happiness of our customers,” Borders spokeswoman Mary Davis said. “We think that it’s important to put this particular store in line with our other stores, which currently only allow service dogs.”

According to AnnArbor.com, the general manager of the store has received a number of complaints about the dogs. Some complaints were described as “nasty.”

Borders did not identify as to the nature of the complaints. But there was one that was made to the county health authorities who pointed out the coffee shop of the store makes it a licensed food service establishment.

Some customers were sad over the new no-dog policy.

“My dog has never fought with another dog or eaten a book or a person,” said Marcia Polenberg, who was standing outside the store with her dog, Caravaggio. “I don’t know that this is a good policy. I will be much less inclined to shop here.”

Find an Ann Arbor Bookstore in the Directory of Ann Arbor, MI.